Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 20, 2022

Super seamless platform and responsive customer support! Everything was easy to set up and integrate!

Besties
United States
About 2 years using the app
Edited July 29, 2020

Awesome App! Easy to use and customer service is awesome. Grew from 1000 to 12,000 subscribers with the easy “Grow List” option. Awesome!

Gritty Soul
United States
About 2 years using the app
February 3, 2021

I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.

Bmaes Boutique
United States
About 2 years using the app
March 18, 2022

I have been using this app for around 5 months and it has made a HUGE difference! Customer service is on point and the app itself is easy to use.

SheShoppe TX
United States
About 2 years using the app
February 19, 2021

had a minor issue setting up the app (my own fault) and they rectified my issue right away. highly recommend

Vixen Label
Canada
About 2 years using the app
Edited February 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Giordana Cycling
United States
About 2 years using the app
November 2, 2020

The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!

Blush Boutique Iowa
United States
About 2 years using the app
April 30, 2021

Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!

Rustic Barn Boutique
United States
About 2 years using the app
October 23, 2020

Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.

Pink Panda
United States
About 2 years using the app
Edited July 10, 2020

Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!

Bliss & Backroads
United States
About 2 years using the app