Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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The customer service is unmatched. I came at Kyler with so many different questions in rapid fire. She answered everything patiently and made some very helpful suggestions
Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!
Faith was my customer service team expert and did an excellent job in assisting with my urgent matter. Greatly appreciate it!
Sylvia is AMAZING ! She was so sweet and informative and answered all my questions swiftly ! She dropped some Postscript gems on me as well ! Thank you so much seriously Sylvia !
Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.
Great customer service! Super fast at responding and helpful. Thanks Bre!!
Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.
I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.
Customer service is unbelievable. I am very content and happy with the way PostScript work. I would never use another app besides them.
Just getting started, but the support I've received has been super friendly and responsive! Looking forward to getting going with Postscript.
Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!