Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

July 6, 2022

Love the customer service! Kyler was SO nice and helpful, answered all of my questions, and clarified some concerns.

Dream of Diamonds
United States
Over 2 years using the app
November 3, 2021

Excellent customer service by Porshai! Answered all my questions quickly and efficiently! I love using this app so far!

Emi + Rae Boutique
United States
About 2 years using the app
June 22, 2020

Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!

Modern Karmavore
United States
About 2 years using the app
July 30, 2021

This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.

IQBAR
United States
About 2 years using the app
June 23, 2020

We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.

Garage Smart
United States
About 2 years using the app
February 17, 2023

SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!

EM&V Boutique
United States
About 2 years using the app
June 18, 2020

We were looking to convert from email to SMS marketing. We spoke with a couple of companies and found Postscript in the App Store. Overall, very easy to use, friendly customer service and a great price.

Stay You Shop
United States
About 2 years using the app
November 8, 2021

customers were complaining that they coupon codes weren't working i was petrified but Taylor help me out to get things back on track. Thanks again

ShesOAlure
United States
About 2 years using the app
May 24, 2023

We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.

Trufacebygrace
United States
About 2 years using the app
July 9, 2020

Great App - easy to use and set up. Support is amazon and can teach you the ropes and answer all your questions. We look forward using SMS in our marketing efforts.

tilt
United States
About 2 years using the app