Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!
This app is easy to use, Klaviyo integration and the ROI is very good! Plus excellent customer service.
This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!
Postscript was the first SMS app I used very successfully. I trialed two other major SMS platforms and was disappointed that neither had a fully functioning Klaviyo integration. I eventually came back to Postscript because it was the only one that allows you to effortlessly and instantaneously sync your klaviyo segments to your sms account and therefore seamlessly match your email messaging to your sms messaging.
I can handle everything by myself in the platform and don't have to have their team installing anything, reviewing and confirming messaging, or generally being in the way of my processes like what I experienced on the other platforms.
Plus, their customer service has been top notch, super responsive, and super helpful. SMS has become a major marketing platform for us and I'm very happy to be with Postscript
Customer service did good work giving me some directions when I was having trouble with the API. Really helpful CS service
Normally they're closed on weekends but I was able to get in touch with Adam Turner at 8am on a Saturday! He was in such great spirits and after explaining to him the problem it was rectified in less than 5 minutes. We're opening today and wanted to use to service so it freaked us out when we ran into the problem at 3am and couldn't figure out the Billing issue.
Thank you so much again Adam T!!!!!
Excellent app for SMS marketing, very helpful customer support as well! Had an issue with customer facing popups and was able to resolve it without having to tweak our coding
I'm very new to this platform, and I had questions about creating a unique acquisition keyword during the free trial period (the only thing not allowed during the free trial). Kyler was able to help me in a jiffy. Loving it here so far.
Super seamless platform and responsive customer support! Everything was easy to set up and integrate!
Awesome App! Easy to use and customer service is awesome. Grew from 1000 to 12,000 subscribers with the easy “Grow List” option. Awesome!