Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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This is a VERY capable SMS marketing solution. We're a very customer-centric brand, so having the right communication tools is essential. We looked at a few competitors but Postscript just had more of the features we needed: international sending, 2-way replies, MMS, easy integrations with the rest of our marketing-tech tools, and more! The cherry on top is the customer service! They're super helpful and always there when you need them. Shout out to Shannon and Zev for being rock stars.
This is a big and effective tool to organize a community of SMS subscribers. Customer service is A+. I highly recommend Postscript!!!
Still a work in progress with getting the app up and running but the customer service so far has been outstanding! Excited to be working with this company.
We are beyond satisfied with this product. It performs. It does what it claims to do unlike other apps we have tried such as TxtCart. Postscript is far superior in terms of product and customer support. The staff is friendly, helpful, generous, and knowledgeable. The app itself is extremely user friendly. 10/10. You need this.
Amazing! Has only been a month and we have seen a major shift in the way that people have been able to connect, sign up, and shop. Also, the support team is just great. Had help today (a Sunday afternoon). Couldn't be happier with the results.
Esy to setup, Customer Service Excellent, seems to be working very well. Look forward to seeing its potential
Postscript has been very easy to use. And I've definitely seen an uptick in sales with it. I appreciate this app.
Still in the free trial phase but we're loving it! As a store, we're new to SMS marketing and Postscript has made the transition to this new medium incredibly seamless and easy.
Their interface is very straightforward and simple to use and you'll be up and running in no time. Plus their website is full of tips and tricks and when in doubt, their live chat is the best. Always incredibly responsive, no waiting, and very friendly. If you're lucky enough to work with Shannon, she's one of the best people I've ever worked with on a live chat platform.
Like I said, we're still new to SMS Marketing and Postscript, but so far, so good. We've even had other SMS companies reach out and try to snag us away but Postscript has everything we need and more between automation, segmentation, campaigns, creativity, and integration with existing apps.
We used this app to get a revenue boost for Black Friday, little did we know that 5 months down the road this would be our bigger money-making, and our biggest source of ROI!
Easy install, easy campaign planning, easy segment building, easy automation set up, easy everything!
SMS is the future, responses and click-through rates are through the roof, and the pricing plans are super affordable! We will never leave this company, they absolutey rock!
Shannon was so helpful with answering questions for me concerning uploading contacts. So excited to start working with postscript!