Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Ready Rocker
United States
About 2 years using the app
June 9, 2020

hilarious and helpful
Thanks Zev!
On Point GIFs
I was trying to figure out a few different things and Zev got me through. The guy is a text marketing GENIUSSSSS

DRNXMYTH
United States
About 2 years using the app
October 28, 2020

Found the app very user friendly and easy to work with. Their customer service is fast and friendly. Highly recommend!

Park & Pais Boutique
Canada
About 2 years using the app
Edited November 4, 2021

Lots of hidden and buried features, click thru is extensive, but customer rep Bre was very helpful. ok

WanderlustDesignsTx
United States
About 2 years using the app
June 15, 2020

Postscript is just great. I was surprised by how an SMS marketing platform can maximize your revenue. Every eCommerce business needs to use an SMS platform and Postscript is just a great option and their customer support is super helpful.

The MeatStick
United States
About 2 years using the app
May 14, 2020

Great customer service and easy use of the app. They are extremely prompt in replying and making it smooth to use

BrowsPop™
United States
About 2 years using the app
November 23, 2020

Absolutely fantastic service and unparalleled customer support. This is the go to sms marketing app.

RYZE
United States
About 2 years using the app
Edited September 20, 2022

Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.

Bravo Sierra
United States
About 2 years using the app
July 27, 2020

Excellent, Quick Customer Service! Highly Recommend!! I have seen great success in using their text marketing app!

One24 Btq
United States
About 2 years using the app
November 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

JaeLuxe Shoetique
United States
About 2 years using the app