Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

February 3, 2021

I tried this app out for the free 30 days & it was obvious it would pay for itself. My results were great. Super pumped to add this type of marketing to my business plan. I have loved how easy it is to use. Also, Bryan in customer service is awesome. He's always so quick to respond and always helps me out when I have questions.

Bmaes Boutique
United States
About 2 years using the app
March 18, 2022

I have been using this app for around 5 months and it has made a HUGE difference! Customer service is on point and the app itself is easy to use.

SheShoppe TX
United States
About 2 years using the app
February 19, 2021

had a minor issue setting up the app (my own fault) and they rectified my issue right away. highly recommend

Vixen Label
Canada
About 2 years using the app
Edited February 23, 2021

We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!

Giordana Cycling
United States
About 2 years using the app
November 2, 2020

The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!

Blush Boutique Iowa
United States
About 2 years using the app
April 30, 2021

Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!

Rustic Barn Boutique
United States
About 2 years using the app
Edited July 10, 2020

Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!

Bliss & Backroads
United States
About 2 years using the app
October 23, 2020

Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.

Pink Panda
United States
About 2 years using the app
Edited July 7, 2020

I love Postscript! They are so easy to work with and help you so quickly. It is very user friendly and their support is awesome! I definitely recommend them!

Crowned Boutique
United States
About 2 years using the app
May 14, 2020

In only one week I can already see the benefits of Postscript. It has converted visitors to customers and our opt-in subscribers list is growing every day. The customer service is A+, too (Thanks, Shannon!).

Sola Look Cosmetics
United States
About 2 years using the app