Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Post Script is a great App. It allows you to create a better sms experience than the other SMS app out there. I've tried a couple and what I like about post script the most is the onboarding and the support. My onboarding with Rae was great. She was very knowledgeable about the product and helped me set up the automations that provided with a great ROI. Now I work with Wassim and we are continually working on improving our SMS experience for our consumer.
Incredible easy to use, great customer support and affordable. Other providers offer a more complicated suite of tools, but those are often unnecessary pieces of flash for businesses just looking to build their SMS function. Postscript gives a no-BS solution for getting your SMS program off the ground.
Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.
Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!
Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.
Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!
Shannon is so helpful. She really went above + beyond to help me troubleshoot an issue today. She also set up email notifications, which I did not even know were possible. A great app that's really pushing our conversions over the top with little effort and cost. I highly recommend Postscript.
Great app I have used this triple my sales growth and to retain customers within my funnel. I tell everyone I know about this app
The support team is super responsive. Getting up and running was smooth. SO easy to connect to Shopify and SO many ways to cross/up-sell and more with Postscript connected to Shopify. The support team answered all questions (and quickly). Highly recommend if you are using Shopify and want to connect with your customers via SMS.
A great platform for sending SMS messages! Their customer service is incredibly friendly and extremely helpful.