Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 28, 2020

Found the app very user friendly and easy to work with. Their customer service is fast and friendly. Highly recommend!

Park & Pais Boutique
Canada
About 2 years using the app
Edited November 4, 2021

Lots of hidden and buried features, click thru is extensive, but customer rep Bre was very helpful. ok

WanderlustDesignsTx
United States
About 2 years using the app
June 15, 2020

Postscript is just great. I was surprised by how an SMS marketing platform can maximize your revenue. Every eCommerce business needs to use an SMS platform and Postscript is just a great option and their customer support is super helpful.

The MeatStick
United States
About 2 years using the app
May 14, 2020

Great customer service and easy use of the app. They are extremely prompt in replying and making it smooth to use

BrowsPop™
United States
About 2 years using the app
November 23, 2020

Absolutely fantastic service and unparalleled customer support. This is the go to sms marketing app.

RYZE
United States
About 2 years using the app
Edited September 20, 2022

Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.

Bravo Sierra
United States
About 2 years using the app
July 27, 2020

Excellent, Quick Customer Service! Highly Recommend!! I have seen great success in using their text marketing app!

One24 Btq
United States
About 2 years using the app
November 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

JaeLuxe Shoetique
United States
About 2 years using the app
May 29, 2021

Post Script is a great App. It allows you to create a better sms experience than the other SMS app out there. I've tried a couple and what I like about post script the most is the onboarding and the support. My onboarding with Rae was great. She was very knowledgeable about the product and helped me set up the automations that provided with a great ROI. Now I work with Wassim and we are continually working on improving our SMS experience for our consumer.

Drippy Rags
United States
About 2 years using the app
Edited July 2, 2020

Incredible easy to use, great customer support and affordable. Other providers offer a more complicated suite of tools, but those are often unnecessary pieces of flash for businesses just looking to build their SMS function. Postscript gives a no-BS solution for getting your SMS program off the ground.

Ten Thousand
United States
About 2 years using the app