Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 4, 2020

Super easy to use and great support. Just started using PS for a specific promotional campaign after generating leads, and can't wait to use it more.

The Good Kitchen
United States
About 2 years using the app
May 8, 2020

This app has solid integrations, support is really quick and helpful during setup. Can't wait to use it more.

Ned
United States
About 2 years using the app
August 24, 2022

: Easy to use / Highly profitable : A++ customer service
: A++ Employees Everyone who runs an online store should take advantage of post script.

Metabolic Nutrition
United States
About 2 years using the app
April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Clevr Blends
United States
About 2 years using the app
November 10, 2021

Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.

Fly Fish Wyoming
United States
About 2 years using the app
November 4, 2021

We didn't realize how big of a difference SMS could make until Postscript! They are both a great platform and readily available to assist when needed!

Range Tarps
United States
About 2 years using the app
November 9, 2020

Love this app primarily because of their amazing customer support. They are very helpful with any issues/concerns that we're having. Highly recommended!

Spice Boutique
United States
About 2 years using the app
May 22, 2023

Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!

Kompsós
United Kingdom
About 2 years using the app
November 10, 2021

Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting

KASH Queen
United States
About 2 years using the app
November 2, 2022

excellent customer service. We have some problems with our campaigns and they were very efficient. the chat is very useful

Elite Styles Boutique
United States
About 2 years using the app