Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

November 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Mission Meats
United States
About 2 years using the app
November 10, 2021

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

Micro Kickboard
United States
About 2 years using the app
November 7, 2022

Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!

The House of Langston
United States
About 2 years using the app
Edited February 5, 2021

Shannon is so helpful. She really went above + beyond to help me troubleshoot an issue today. She also set up email notifications, which I did not even know were possible. A great app that's really pushing our conversions over the top with little effort and cost. I highly recommend Postscript.

Wicked Good Perfume
United States
About 2 years using the app
August 12, 2022

Great app I have used this triple my sales growth and to retain customers within my funnel. I tell everyone I know about this app

deluxedreamz
United States
About 2 years using the app
July 27, 2020

The support team is super responsive. Getting up and running was smooth. SO easy to connect to Shopify and SO many ways to cross/up-sell and more with Postscript connected to Shopify. The support team answered all questions (and quickly). Highly recommend if you are using Shopify and want to connect with your customers via SMS.

Fiona Frills
United States
About 2 years using the app
August 28, 2020

A great platform for sending SMS messages! Their customer service is incredibly friendly and extremely helpful.

Misen
United States
About 2 years using the app
June 12, 2020

Postscript is simple to use and integrates nicely with shopify. It's easy to build campaigns and automations. The pricing structure is friendly to small businesses. Great app!

licketyqwik
United States
About 2 years using the app
August 10, 2020

Love this app- total game changer for abandoned carts and upsells. On top of that the customer service is outstanding. Highly reccomend!

Lyte
United States
About 2 years using the app
July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

lee monet
United States
About 2 years using the app