Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Great customer service! The platform is simple and easy to use. The analytics portion is helpful when your looking at the overall breakdown.
They were very helpful and responded very quick!! I had an issue with my campaign and they were able fix it. Love this app!!
Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!
I wish I saw this sooner! I just started using this app today and I love it. I already have seen results, (it hasn't been 24 hours yet) and I think this is way more exciting than email marketing. You should give it a try today! And a bonus - the customer service guys really helped out! I received a response very quickly and they helped me with any questions I had. This marketing is the best and a need for your store! Check out mine palacerings.com
I absolutely love the customer service with this app. I came in only knowing that text marketing was the way to go. Every time I accessed chat, a rep was kind, quick with solving my problem, and made my day easier. There 30 day trial is perfect for seeing how quickly you can build your subscriber list. They also provide TRAINING on how to grow YOUR LIST! I just love this app and I love the results I am getting so far. More sales and quickly! Thanks Postscript
Faith at customer service was super helpful with integrating Klaviyo with Postscript. Amazing customer service!
Customer service and reliability are the 2 biggest factors when choosing an app. Porshai was great on the customer service side of things and the product speaks for itself.
Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!
I am still learning this application but customer service is so quick which is so helpful. Would definitely recommend.
I have heard great things about this app to help your business grow in text msg marketing. I am super new at this, and I reached out to their support team, and let me tell you, they are amazing. They made a personalized video step by step to answer my questions. I have never experienced that in customer service before. I do not doubt they genuinely care about their customers. I 110% recommend without a doubt if you are looking into growing your email/text msg marketing.