Reviews (1,970)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

March 3, 2022

Super fast technical support with documentation and images. Really happy to be switching to postscript.

Serendipity Studios
United States
About 2 years using the app
October 12, 2020

This is one of those apps that's easy to understand, configure, and execute keeping your conversations with customer front and center. Great analytics keeps us on track too.

Down & Feather Co.
United States
About 2 years using the app
September 4, 2020

Super easy to use and great support. Just started using PS for a specific promotional campaign after generating leads, and can't wait to use it more.

The Good Kitchen
United States
About 2 years using the app
May 8, 2020

This app has solid integrations, support is really quick and helpful during setup. Can't wait to use it more.

Ned
United States
About 2 years using the app
August 24, 2022

: Easy to use / Highly profitable : A++ customer service
: A++ Employees Everyone who runs an online store should take advantage of post script.

Metabolic Nutrition
United States
About 2 years using the app
April 15, 2021

Michael was incredibly helpful and responsive as we went through initial set up. Stoked to feel supported by a team who really cares about our success!

Clevr Blends
United States
About 2 years using the app
November 10, 2021

Seems to be working nicely. Tech support (Porshai) was really helpful and made a few suggestions to try out and answered all my questions thoroughly.

Fly Fish Wyoming
United States
About 2 years using the app
November 4, 2021

We didn't realize how big of a difference SMS could make until Postscript! They are both a great platform and readily available to assist when needed!

Range Tarps
United States
About 2 years using the app
November 9, 2020

Love this app primarily because of their amazing customer support. They are very helpful with any issues/concerns that we're having. Highly recommended!

Spice Boutique
United States
About 2 years using the app
May 22, 2023

Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!

Kompsós
United Kingdom
About 2 years using the app