Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

June 26, 2024

Awsome

Noras
United States
2 months using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 6 years using the app
Edited December 20, 2018

We used PostScript for SMS services during our holiday campaign. Instant ROI. High returns on low spend. Their team helped us craft a messaging strategy around our key holiday touchpoints and executed flawlessly. Their team is dedicated to performance and engaged in every part of the process.

The Giving Keys
United States
Almost 6 years using the app
March 12, 2019

Great app and support team! The founders are awesome and really understand the pain points of eCommerce owners so I am excited to watch this app grow! They're hands down the best MMS marketing app in the market (and I tried a ton!).

NaturAll Club
United States
Over 5 years using the app
August 26, 2020

Amazing customer support team & a super user-friendly platform! Walks you through the process of making landing-page signups, creating campaigns, & getting user-compliance. Pumped to keep building our SMS program!

Fat Snax
United States
Over 5 years using the app
August 15, 2019

I use this app to keep in touch with my customers while they're on the go. It's easy to use and I get a good return on my investment.

Rich Boys
United States
Over 5 years using the app
November 12, 2019

We're expanding our use of the app and recently setup some new features. The support team is top notch, responsive, and helpful. Shannon in particular makes our day regularly with effective support, useful feedback, helpful tips, and more!

ZenShopWorld
United States
Over 5 years using the app
September 29, 2020

This app has brought in more revenue than our email platform has in 6 years. It's very easy to use. Support is very attentive.

SAINTCHiC
United States
Over 5 years using the app
July 3, 2020

Love this app! Super easy to use and make campaigns. Plus my customers love it and defiantly has helped improve my business.

Grace and Edge Boutique
United States
About 5 years using the app
September 5, 2018

Postscript is by far the best tool I’ve found for sending text messages on Shopify. The UI makes it super easy to create and test messages. Love the app!

NOONS
United States
About 5 years using the app