Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

April 22, 2022

Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!

Paradise Crush
United States
Almost 2 years using the app
September 8, 2020

We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.

GO BIG
United States
Almost 2 years using the app
August 19, 2022

Top notch customer service! Fast response in chat, solved my problem and went way beyond to make sure I was a happy customer.

Camille Bryanne Inc.
Canada
Almost 2 years using the app
March 31, 2022

Great customer service experience with Porshai. She answered all my questions and was very patient :)

Alphabet For Humanity
Canada
Almost 2 years using the app
Edited May 15, 2020

I have seen incredible return on Barn Chic Boutique's text marketing with Postscript, and I love the personal attention I received when doing the walk through. I also like that questions are answered quickly and thoroughly. Highly recommend Postscript and glad that Jane from Glow Group helped me get set up.

Barn Chic Boutique
United States
Almost 2 years using the app
April 19, 2022

Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!

Shipping Department
United States
Almost 2 years using the app
September 15, 2022

Every time that I contact Postscript online they get back to me within minutes if they are open! I am a new small business owner and I have been so dazed and confused with what I am doing. I've contacted them 4 times since I've been with them for 2 weeks and they send me screenshots with detailed instructions on what to do. Also, if I can't find something on my screen, then they generate a report and show me in the chat. I cannot say how thrilled I am with Sandy Quiett and the rest of the tech support staff! Keep up the great work!

Rose + Suede Collective LLC
United States
Almost 2 years using the app
September 15, 2020

Easy to use for campaign setup and helpful support. Integrates well with Shopify and Klaviyo. SMS has been a great new channel for us.

Fellow
United States
Almost 2 years using the app
March 16, 2022

Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.

Pacinos Signature Line
United States
Almost 2 years using the app
May 20, 2021

I use this app to help me automate simple functions straight to the hand of our awesome customer base at AleHorn. Skal!

AleHorn - Viking Drinking Horn Vessels and Accessories
United States
Almost 2 years using the app