Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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I worked with Porshai today. She was awesome! She not only resolved my issue but also went ahead and provided suggestions to help me with ways I could maximize Postscript. I would recommend postscript not only based off of power sms features but because of the customer service. If anyone actually reads this give porshai a raise!
Using Postscript 2 months and it generates sales on autopilot.
Customer Service staff are awesome
We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!
Great customer service! The platform is simple and easy to use. The analytics portion is helpful when your looking at the overall breakdown.
They were very helpful and responded very quick!! I had an issue with my campaign and they were able fix it. Love this app!!
Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!
I wish I saw this sooner! I just started using this app today and I love it. I already have seen results, (it hasn't been 24 hours yet) and I think this is way more exciting than email marketing. You should give it a try today! And a bonus - the customer service guys really helped out! I received a response very quickly and they helped me with any questions I had. This marketing is the best and a need for your store! Check out mine palacerings.com
I absolutely love the customer service with this app. I came in only knowing that text marketing was the way to go. Every time I accessed chat, a rep was kind, quick with solving my problem, and made my day easier. There 30 day trial is perfect for seeing how quickly you can build your subscriber list. They also provide TRAINING on how to grow YOUR LIST! I just love this app and I love the results I am getting so far. More sales and quickly! Thanks Postscript
Faith at customer service was super helpful with integrating Klaviyo with Postscript. Amazing customer service!
Customer service and reliability are the 2 biggest factors when choosing an app. Porshai was great on the customer service side of things and the product speaks for itself.