Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box.
One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us).
Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me.
Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.
Postscript has been the ideal tool to get us started on SMS. The ROI has been very strong, but the team has also been incredibly hands on, helping educate and ramp us up on this new channel.
Amazing customer service. Flows and feel of the app exactly what we were looking for in an SMS partner.
Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.
Helped me pool a collection of phone numbers by offering a popup on screen. The support was also really helpful in getting the text sent out
Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.
Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.
Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !
Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!
I Just signed up but so far I'm super impressed with support! Can't wait to see what the future holds!! Keep up the good work!!!