Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 12, 2022

Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!

Slick Woody's
United States
Almost 2 years using the app
January 25, 2021

I am still learning this application but customer service is so quick which is so helpful. Would definitely recommend.

Macadons
United States
Almost 2 years using the app
February 18, 2021

I have heard great things about this app to help your business grow in text msg marketing. I am super new at this, and I reached out to their support team, and let me tell you, they are amazing. They made a personalized video step by step to answer my questions. I have never experienced that in customer service before. I do not doubt they genuinely care about their customers. I 110% recommend without a doubt if you are looking into growing your email/text msg marketing.

craftyandco
United States
Almost 2 years using the app
February 22, 2023

After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to

Lions Not Sheep ®
United States
Almost 2 years using the app
July 12, 2020

If you need a sms app that ACTUALLY converts THIS IS IT! It's very easy to use and you can tailor it to your own style. Zev from customer service is incredibly friendly and helpful. Today he helped me with adding more animations and it was super easy and so fast. This is an app that will remain in my arsenal!

Larie Lashes
United States
Almost 2 years using the app
October 28, 2021

Postscript is awesome! It's pretty intuitive to use the app & I love the support team. Both my CS manager David, and the broader support staff (most recently Kyler) have been available & eager to help as we navigated the switch to PS from another app. 10/10 would recommend

COMRAD
United States
Almost 2 years using the app
December 9, 2020

Only a few days in but the customer service has been spectacular. Really excited to see the ROI this new marketing channel will provide.

Rebel Performance Program Shop
United States
Almost 2 years using the app
July 8, 2019

100% recommend this app. Customer service is amazing and works just like it should. It has definetly helped my sales.

Haus of Knots
United States
Almost 2 years using the app
Edited October 29, 2020

Blows the competition out of the water, ease of use and great staff responsiveness in the chat function.

Over Easy
United States
Almost 2 years using the app
June 12, 2020

Easy to navigate dashboard, intuitive UX, seamless integration with our apps, and next level customer support -- Postscript SMS is the total package !

Ready Set Judy
United States
Almost 2 years using the app