Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Great app - easy to use, but above all, great customer service with real people who actually respond right away. I have worked with Shannon and she's been outstanding in helping us out.
I love Postscript. It's an amazing app with amazing customer service! They're always so helpful and quick to respond.
When I was having some issues, the support team was super helpful and Sylvia fixed our issues quickly! She was super friendly and answered any questions I had
Just downloaded this app and i was able to chat live with someone immediately. Also had quick help on a few changes i immediately wanted to make. So far im very impressed!!
We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.
Top notch customer service! Fast response in chat, solved my problem and went way beyond to make sure I was a happy customer.
Great customer service experience with Porshai. She answered all my questions and was very patient :)
I have seen incredible return on Barn Chic Boutique's text marketing with Postscript, and I love the personal attention I received when doing the walk through. I also like that questions are answered quickly and thoroughly. Highly recommend Postscript and glad that Jane from Glow Group helped me get set up.
Great customer service with very quick responses! Step by step guide on helping us resolve the issues we were having! Highly recommend!
Every time that I contact Postscript online they get back to me within minutes if they are open! I am a new small business owner and I have been so dazed and confused with what I am doing. I've contacted them 4 times since I've been with them for 2 weeks and they send me screenshots with detailed instructions on what to do. Also, if I can't find something on my screen, then they generate a report and show me in the chat. I cannot say how thrilled I am with Sandy Quiett and the rest of the tech support staff! Keep up the great work!