Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

November 2, 2020

I've been chatting with Zev and he's been a great help to me.I'm not good with these types of things and he's been so patient and helpful with me and means a lot to me.

TaydahBoutique
United States
Over 1 year using the app
Edited July 30, 2020

This app is single handedly changing our business...their automation features and analytics give you a clear cut picture of how their platform is helping drive revenue to your online store. Shout out to Shannon @ tech support. She answers all of my questions and makes sure that everything is running smoothly for me and my team.

Realize
United States
Over 1 year using the app
September 23, 2022

Great app. Love the UI and ease of use. Definitely a game changer for my business. Would highly recommend to anyone looking to scale their business and get more sales !:) Great customer support too. Talking to real people instead of bots

Ansyn Jewelry
United States
Over 1 year using the app
November 26, 2021

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

EHC
United States
Over 1 year using the app
August 28, 2019

Amazing app and customer service!! Highly recommend using them versus any competitor. They truly care about your business and take the time to learn about your needs to best help you grow.

Penelope Wildberry
United States
Over 1 year using the app
November 18, 2021

Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.

ROMAN USA
United States
Over 1 year using the app
June 18, 2020

We were looking at other SMS options and are glad to have come across Postscripts. Easy Set Up. Helpful and fast support from the start. Very reasonably priced.

Fuse Lenses
United States
Over 1 year using the app
May 8, 2020

Hands down the best SMS platform. Responsive CS live chat, tons of features, what more can you ask for.

ATH Organics
United States
Over 1 year using the app
June 14, 2019

We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.

Jacks Surfboards
United States
Over 1 year using the app
December 14, 2021

I am brand new to the app but so far I am loving how easy it is to learn and implement - the customer service has been so helpful (thanks Bre!) from the beginning with quick responses, detailed answers, and overall super kind!

Soul Crown Co.
United States
Over 1 year using the app