Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
Refine
-
By rating
Easy to use for campaign setup and helpful support. Integrates well with Shopify and Klaviyo. SMS has been a great new channel for us.
Have had an amazing time working with the team at PostScript, by far one of the best, if not the best, SMS solution out there.
I use this app to help me automate simple functions straight to the hand of our awesome customer base at AleHorn. Skal!
Excellent app. Makes being compliant easy and the training/UX of the app drives you towards best SMS practices. Their base flows/campaigns are great starter templates and you will see value right out of the box.
One of the few SMS Marketing tools that does Shopify Checkout opt-in well, some don't do it at all which is a deal breaker in my mind. As well as some great integrations (we utilize Klaviyo and being able to combine our sign-up forms was a key requirement for us).
Lastly, their Live Chat support has been insanely good. I get responses almost instantly and their CS team is extremely helpful and has never failed me.
Look forward to building our SMS strategy out more with Postscript and seeing how they evolve to bring more value to our marketing.
Amazing customer service. Flows and feel of the app exactly what we were looking for in an SMS partner.
Postscript has been the ideal tool to get us started on SMS. The ROI has been very strong, but the team has also been incredibly hands on, helping educate and ramp us up on this new channel.
Customer support was super great. Kyler is awesome. The format of Postscript is really easy to use. Love it.
Helped me pool a collection of phone numbers by offering a popup on screen. The support was also really helpful in getting the text sent out
Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.
Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.