Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.

The Penthouse Closet
United States
Almost 2 years using the app
November 9, 2021

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

Ever Ascending Tribe
United States
Almost 2 years using the app
August 25, 2021

With Facebook slowing down I looked to other options for promotion. PostScript has been INCREDIBLE! Amazing integration, customer service, etc. Always helpful anytime I need anything and I have noticed an increase in conversion since adding it with my email and social media marketing. So grateful!

RockerByeDestash
United States
Almost 2 years using the app
January 20, 2023

great customer service and relations, easy to use, and very comparable or better price-wise than competitors.

Just Be Kind Co.
United States
Almost 2 years using the app
May 25, 2022

I spoke with Porshai via the customer support chatline and she was beyond helpful! I really do enjoy Postscript and it has done amazing for my business.

Opequon View Ranch Boutique
United States
Almost 2 years using the app
August 11, 2022

Faith was an amazing help!! She helped me figure out issues with setting up my first Campaign on postscripts. She deserves a raise!!

Prosperiteeclothing
United States
Almost 2 years using the app
August 12, 2022

Great SMS app for sending segmented notifications to your customer list. We consistently see 15X+ returns each month. I highly recommend this app.

Fabric Punch
United States
Almost 2 years using the app
August 17, 2020

This is the best SMS service. They don't charge for incoming texts. The transparent analytics and the straight up billing makes the service trustworthy and easy to use. The ability to set up numerous automations will keep you in constant contact with your shoppers. I have seen a 10x ROI for over a year. Tried another service, they did not even come close to Postscript.

Shoes2 Die4
United States
Almost 2 years using the app
November 3, 2021

Porshai is awesome- she provided great service and gets a five star rating. Still have a few things to work out to see if the app will be compatible with HubSpot!

Forest 2 Home
United States
Almost 2 years using the app
March 17, 2022

Very helpful and quick. The rep that helped me did a great job and was really friendly. 5 star service!

cadence
United States
Almost 2 years using the app