Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 4, 2021

Helped me pool a collection of phone numbers by offering a popup on screen. The support was also really helpful in getting the text sent out

Pythia Clothing
United States
Almost 2 years using the app
Edited June 21, 2022

Porshai was so helpful in explaining my questions about segments. Not only did she verify my work, but she thoroughly explained how this feature will work in the future.

Jon Josef
United States
Almost 2 years using the app
Edited April 30, 2021

Michael helped me out with much patience and expertise. I really appreciate Postscript and their team for helping me drive my business forward with confidence. SMS is a gamechanger and Postscripts OWNS it. Great app and excellent team/service.

Fearless Mind
United States
Almost 2 years using the app
November 10, 2021

Porshai was very helpful . A great App , easy to use and very efficient app with great team behind it . They quickly reply to all my questions every time. they are are the best when it comes to automation and customer service. the webinars or training that they do helped me a lot to understand the app and marketing in general. Keep up the Great Work !

Bahawat
United States
Almost 2 years using the app
July 20, 2023

Awesome company and app! Very user-friendly and customer service is fantastic. Also, they are constantly rolling out new features which is great!

Zen Habitats
United States
Almost 2 years using the app
October 12, 2020

I Just signed up but so far I'm super impressed with support! Can't wait to see what the future holds!! Keep up the good work!!!

ABK's Family Boutique
United States
Almost 2 years using the app
May 15, 2020

We are still in the free trial but we already love it and it's already performing great for our store!

Rebellia
United States
Almost 2 years using the app
February 8, 2021

This app could be revolutionary for my business! I cannot wait to build subscribers and get going. I have to mention Shannon - we had some teething problems as based in the UK and she was amazing!!!! Handled everything professionally and as quickly as she could. Said she would contact me with a fix and this was done as promised the very next day. Very impressed so far! Thank you

S&J Fisheries
United Kingdom
Almost 2 years using the app
June 27, 2021

I just started using this app, installed it didn't really set it up and got a conversion in the first week, customer support is awesome, Sherrod helped me during offline hours. Would definitely recommend it.

The Penthouse Closet
United States
Almost 2 years using the app
November 9, 2021

Porschia was very helpful in making sure I properly set up and integrated my SMS subscribers and automations. Super easy to set up and integrate. Plus, they price match! Great app and customer service.

Ever Ascending Tribe
United States
Almost 2 years using the app