Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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I love This App! The flow systems are my absolute favorite. Set them up and let them make you money in the background. It always brings me business and the customer service is always spot on.
Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!
i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!
I love that it's super easy to add giphys to my texts and how easy it is to setup! Also the pop-up on the home page has helped me gain new customers!
Great customer service and Sylvia is very responsive and helpful. Still on the trial period, but this app seems to be a great way to communicate with customers directly and avoiding relying on algorithms.
Awesome customer service! I am very satisfied with this app. I hope to talk with you guys again soon. Thank you so much.
I always have a great experience with postscripts. I have now added them to another store that I own. www.adorefash.com and www.lipnpour.com. I highly recommend using them.
This app is awesome and customer service team is great. Shoutout to Kyler and Sherrod! Also my consultant Jane who helped me set this up is stellar. Even with a small sample size I think I have already paid for my first month.
We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>
If you like having great support, postscript is def the go to app for SMS! Any questions I have literally get answered within 5 minutes.