Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

December 28, 2021

The Postscript team has gone above and beyond helping us launch and scale our SMS program. We have a blast working with them and have been continuously impressed with their level of expertise, attentiveness, and kindness!

Lovepop
United States
Over 1 year using the app
September 25, 2020

this app rocks! thanks, postscript! this has helped us scale our business and talk to our customers in new ways!

Get Raw Nutrition
United States
Over 1 year using the app
October 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
United States
Over 1 year using the app
April 6, 2021

Wonderful customer service. Super easy to reach out to, many available articles to help and if you can't find the answer, prompt response on the chat with a super friendly person available to assist!

Barton Perreira
United States
Over 1 year using the app
Edited November 8, 2021

We use Postscript for all of our SMS marketing needs and it's great. It's user-friendly, intuitive, and reasonably priced. Some features need some work such as segment exclusion when sending campaigns but I believe they will get there soon. Thank you. P.S. The customer service is second to none. Shout out to Porshai.

UpliftFood
United States
Over 1 year using the app
Edited October 15, 2021

Love Postscript app. we have brought in over $100k in 9 months while using the application. Postscript team also hosts workshops to assist with maximizing app for profitability. However it is a little pricey when you need to add pictures or emojis

The VVS
United States
Over 1 year using the app
February 4, 2021

I just added this app and so far it is great! Customer service is amazing! I messaged Sylvia for help with keywords while on trial mode and she was fast & incredible! Shannon also helped me and she was so awesome! Hoping to make this app permanent for my hair company

Cambodian Hair Freak LLC
United States
Over 1 year using the app
September 23, 2020

Great app. Customer service is the best. They are very supportive and always there to help when I encountered problems.

Meridian Grooming
United States
Over 1 year using the app
February 18, 2021

I love Postscript! It is easy to use and my customer's have loved it. The customer support is awesome too!

Simply Blush
United States
Over 1 year using the app
September 30, 2020

The app is very easy to use and effective. Revenue has been increasing every month. The customer service is also amazing. Highly recommended.

Elitist
United States
Over 1 year using the app