Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

August 12, 2022

Great SMS app for sending segmented notifications to your customer list. We consistently see 15X+ returns each month. I highly recommend this app.

Fabric Punch
United States
Almost 2 years using the app
August 17, 2020

This is the best SMS service. They don't charge for incoming texts. The transparent analytics and the straight up billing makes the service trustworthy and easy to use. The ability to set up numerous automations will keep you in constant contact with your shoppers. I have seen a 10x ROI for over a year. Tried another service, they did not even come close to Postscript.

Shoes2 Die4
United States
Almost 2 years using the app
November 3, 2021

Porshai is awesome- she provided great service and gets a five star rating. Still have a few things to work out to see if the app will be compatible with HubSpot!

Forest 2 Home
United States
Almost 2 years using the app
Edited October 6, 2020

Great app that has allowed me to upload my contacts and send effortlessly. I love the way they charge per month and it covers our relatively large list. Thank you!

hsandn
United States
Almost 2 years using the app
Edited May 12, 2020

This is the most complete texting app on the market. Not only does it integrate fully with my online store, but the ability to add emojis, gifs, links and images makes this app a money maker for us. -Pattie

Moxie a sass + class boutique
United States
Almost 2 years using the app
June 15, 2021

Tyler from support was very helpful and solved my issue immediately. This app is performing very well so far and is simple to use. It has definitely helped my store in terms of revenue via SMS marketing. I will continue to use :)

Nelo Cosmetics
United States
Almost 2 years using the app
March 1, 2022

Great customer service and great application.
I really liked the keywords and flows, easy and simple to make extra revenue on the backend.

simplysaltedrecipes
United States
Almost 2 years using the app
October 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Muir Way
United States
Almost 2 years using the app
February 3, 2021

LOVE this app so far the customer support is amazing. So far very impressed! Hoping to make this my main sms tool.

AmourPrints
United States
Almost 2 years using the app
January 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Partsology
United States
Almost 2 years using the app