Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 22, 2021

So far so good for a first time user. Its a very easy app, super convenient and Sylvia was awesome!

Belle's Secrets
United States
4 months using the app
Edited September 14, 2021

One of the best SMS apps. I used this app to gather contacts for my website quickly and efficiently. The support team is great- whenever you have a question they are there right away.

SPICY WEAR
United States
4 months using the app
December 10, 2021

Customer support is 10/10. They take feedback seriously and answer questions quickly to get you up and running with sms fast.

Biite
United States
4 months using the app
August 3, 2021

We have recently added Post Scripts to our shopify and not only has it been great from SMS, but they are truly very helpful! I was using the chat service and they were able to help right away. They didn't give up until all my questions were answered. It's a great service with an even better team. Thank you.

beloForte Natural Hair Care
United States
4 months using the app
July 12, 2022

I am currently loving this app and it's absolutely useful and easy to navigate. I've had questions which I used the chat and was able to get them answered quickly!

Shop Elegance Boutique
United States
4 months using the app
May 31, 2021

I was really resistant to text marketing and a little overwhelmed by it but since joining postscript my sales and site traffic have significantly increased. It’s easy to set up and customer support is fantastic. Sylvia was great at helping me out on a coupon code question today!! Responsive and thorough. So happy with this service :)

Atomic Wildflower
United States
4 months using the app
December 20, 2021

Porshai was amazing. Great customer service and very easy directions to follow. I recommend Postscript for any business. Thank you Porshai!

Northern Ties MN
United States
4 months using the app
May 18, 2021

Best SMS App and support EVERRRR.
Don't even think about using Attentive.
But maybe Klaviyo if you like to pay ore and have email + SMS going.

Cannanine
United States
4 months using the app
October 12, 2022

The support and kindness of the support team is exceptional. Haven't received such great service in years. We are based in Australia and they helped us with getting an AU phone number and removing the time zone time send restrictions. Huge shout out to the support & billing team - thanks again!

Cartel Flowers
Australia
4 months using the app
March 24, 2022

Fairly priced, amazing support, great technology and interface, Not much more you could ask for. Such an awesome company!

Ali Weiss Jewelry
United States
4 months using the app