Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Morgen was so beyond helpful with every question I had! She sent over step by step video tutorials to walk me through each step without any confusion. Thank you again for the help and great app!!
The best app for running text campaigns, without a doubt. Easy interface, very responsive support team, and lots of great features. I'd recommend to anyone.
We migrated to Postscript in January and are very happy. The migration was seamless, the team is great, and the software is very user friendly.
Super user friendly, and I greatly appreciate the tech support that seems to answer within ~2 minutes no matter what time it is. It's really helpful as we learn how to best use this platform and much easier to get in touch with than other platforms we have.
I had (still have) an amazing experience. Great team to work with! The support team is always available which is a plus.
So far so good, still learning how to use it. Had a question and was able to speak with someone in minutes. Kyler was great and really helpful. Thanks!
Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.
Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!
Always adding new features and has great customer service :). They are very invested in customer satisfaction.
Postscript is the best. Huge shout out to Travis and Wasim for helping our account reach its full potential. Great chat support as well. Highly recommended app.