Reviews (1,954)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

May 22, 2019

Hands down the absolute best SMS app out there. From the very start they make sure you store is updated to be fully, legally compliant for SMS (A HUGE DEAL) and they have the best CS out there. Quick to respond, offer help and suggestions and overall every 30 days this PASSIVELY generates an additional 15-20k for our store... just from abandoned cart SMS reminders! If you are sleeping on SMS, stop and sign up with these guys now, you won't regret it!

Origin Supps
United States
Over 1 year using the app
January 7, 2021

I recently started using Postscript and I love it! It has all the features you need to send a successful text campaign. Plus getting help is easy if you need it. They respond quickly and are very helpful!

Yellow Muse
United States
Over 1 year using the app
October 29, 2021

We've trusted Postscript for over a year & love it more each day! Their dashboard is very easy to use even for managing multiple Shopify stores. Not to mention how nice & helpful everyone you interact with is Special shout out to Travis Y (our CSM) for always walking us through advanced questions while making us laugh, Bryan D for the coolest campaign ideas (& texting me when my favorite sub is on sale), Ally R for making sure we're running smooth, Jeffrey T & Alex Beller for helping us out since Day 1 Highly recommend!

CROSSNET Canada
United States
Over 1 year using the app
September 14, 2020

Great Customer support. Quick responses to all of my questions. I highly recommend this App. Great return on spend.

LawlessLabs
United States
Over 1 year using the app
June 15, 2022

Awesome Customer service. Easy to use app. Rachel quickly helped me with my concerns. Thank you for your great customer service.

Milly'z Kollection
United States
Over 1 year using the app
January 23, 2021

Postscript is such a well-thought out SMS platform! It's super simple to use and out of all of the SMS apps I considered, Postscript is the best. We've been able to generate many more sales with our automated flows and campaigns. And to top it off, their support team is ON IT and super friendly. Shout-out to Sylvia for helping us through any challenges. I highly recommend choosing Postscript for your SMS marketing partner!

The Wander Club
United States
Over 1 year using the app
June 14, 2020

This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!

JB Boutique
United States
Over 1 year using the app
August 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Fingaz Beauty
United States
Over 1 year using the app
December 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Apple Girl Boutique
United States
Over 1 year using the app
February 3, 2021

I definitely enjoy using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

KYW Expressions
United States
Over 1 year using the app