Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

May 18, 2023

Excellent customer service, very helpful. Truly appreciate her for taking the time to help fix my issue.

It's My SOS
United States
2 months using the app
May 25, 2021

This App has been great for my business. Purchase conversions tarted the first day I added it! Highly recommend.

Our Pretty Closet - Clothing Boutique & Accessories
United States
2 months using the app
October 29, 2021

This was easily the most rewarding decision I could have ever made. Massive revenue boost within a week! And I generated 18 grand just from 400 numbers this month. Huge shoutout to Jeffrey, Ally, and Ellie on the PS team. Their support has been a huge deal for me and my team. On top of that, they actually built out flows for us! Incredible..... Thanks a million! - Ben R

Muir Way
United States
2 months using the app
January 25, 2022

Great and quick customer support, hope the app will perform well as I love it and was looking for some similar for a long time.

Lia's Gems
United Kingdom
2 months using the app
May 6, 2022

It's pretty awesome!!! It's much better to use than Klaviyo's SMS. Which I think that Klaviyo does well with email. But Postscripts does very well with SMS sign ups and really engaging. The only thing I'd like for them to change is their dashboard and the way we can view subscribers much easily.

Ode to Self Skincare and Wellness
United States
2 months using the app
January 4, 2022

The best onboarding experience I have ever received! Super happy with our decision so far to make the move over to Postscript!

Teangle US
Canada
2 months using the app
November 22, 2021

Day 1 (actually just 30 minutes in) and so far I'm a fan. Amazing support. Stellar and easy onboarding process. You rule!! And so does Sandy, best support agent I've worked with in a LOOONG time.

FocusFunnels
United States
2 months using the app
January 5, 2022

This app is amazing! It has so many features to help automate your marketing. The support team is also great and quick to answer any questions you may have to make your text marketing the best it can be!

Kitaleigh LLC
United States
2 months using the app
December 20, 2018

Seriously this is the best SMS app on the market. During BFCM we spent $4k on a campaign through this app and generated over $69k in sales. That's a ROAS of 17.2!!! That is almost unheard of in the eCommerce industry. Couldn't recommend this product highly enough.

GearBunch
Australia
About 6 years using the app
June 16, 2021

Love this app! It was recommended to me. Its like it does all the work for you! Would definitely recommend!

Dose Of Envy Cosmetics
United States
2 months using the app