Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 14, 2020

This is the most easiest and best text app to use! I’ve tried a couple other platforms but this one is the best for the price and easy to use for someone who is not the most tech savvy.

Southern Sol
United States
Over 1 year using the app
August 13, 2020

Great experience! Quick & easy to get started. Best of all, extremely attentive and responsive customer support team.

Weezie Towels
United States
Over 1 year using the app
August 18, 2020

So far so good. Easy setup, great step by step guidance on compliance regulations. Really strong segment & automation features.

Happy Gardens
United States
Over 1 year using the app
October 25, 2021

Truly really appreciated the very quick and thorough help from Cailee as we continue setting up our SMS integration inside of Shopify. She helped with reviewing our account, providing videos with the information we needed, and followed up with tips on how to optimize our implementation even more. Thank you Cailee!!

Food and Meat Co-Op
United States
Over 1 year using the app
November 2, 2020

I've been chatting with Zev and he's been a great help to me.I'm not good with these types of things and he's been so patient and helpful with me and means a lot to me.

TaydahBoutique
United States
Over 1 year using the app
Edited September 28, 2021

App is great. 30 day trial & alraedy helped tons. Got over 200 subscirptions & sent out 2 campaigns. Integration is so easy. Love it.

Jozeefash
United States
Over 1 year using the app
Edited July 30, 2020

This app is single handedly changing our business...their automation features and analytics give you a clear cut picture of how their platform is helping drive revenue to your online store. Shout out to Shannon @ tech support. She answers all of my questions and makes sure that everything is running smoothly for me and my team.

Realize
United States
Over 1 year using the app
September 23, 2022

Great app. Love the UI and ease of use. Definitely a game changer for my business. Would highly recommend to anyone looking to scale their business and get more sales !:) Great customer support too. Talking to real people instead of bots

Ansyn Jewelry
United States
Over 1 year using the app
November 26, 2021

This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you

EHC
United States
Over 1 year using the app
August 28, 2019

Amazing app and customer service!! Highly recommend using them versus any competitor. They truly care about your business and take the time to learn about your needs to best help you grow.

Penelope Wildberry
United States
Over 1 year using the app