Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

June 26, 2020

Easy to use and their support is super quick and more than helpful! They are always able to solve whatever issues we may be having within seconds.

Livingood Daily
United States
Almost 2 years using the app
November 16, 2021

Great customer service! Super fast at responding and helpful. Thanks Bre!!
Also, we love our reps, Andrea and Jon. They are super fast at responding and care about the success of our business.

Lynn & Liana Designs
Canada
Almost 2 years using the app
March 9, 2021

I'm really enjoying this app so far, I'm still learning, and thanks to the help of Breanna with my millions of questions.

Sweet Sassafras Boutique
United States
Almost 2 years using the app
February 12, 2021

Customer service is unbelievable. I am very content and happy with the way PostScript work. I would never use another app besides them.

TheAuraLEDs LLC
United States
Over 1 year using the app
May 11, 2020

I love This App! The flow systems are my absolute favorite. Set them up and let them make you money in the background. It always brings me business and the customer service is always spot on.

Elle and Co Boutique
United States
Over 1 year using the app
October 4, 2021

Strong and reliable platform, no deliverability issues, easy UI, excellent service, and integrates well with an advanced tech stack. Thanks Travis and Jared!

Bed Threads
Australia
Over 1 year using the app
May 12, 2020

I love that it's super easy to add giphys to my texts and how easy it is to setup! Also the pop-up on the home page has helped me gain new customers!

J Lynée Boutique
United States
Over 1 year using the app
February 8, 2021

Great customer service and Sylvia is very responsive and helpful. Still on the trial period, but this app seems to be a great way to communicate with customers directly and avoiding relying on algorithms.

Five Mile Beef
United States
Over 1 year using the app
August 17, 2023

i absolutely love the live chat option - my questions were answered in seconds and things that previously took at least a few hours, if not a day, with other companies was solved in under 5 minutes with the live chat option. HUGE thanks to Taylor who helped me on live chat and was so efficient and supportive of getting my problem solved quickly!

Threads of Fate
United States
Over 1 year using the app
October 29, 2021

Awesome customer service! I am very satisfied with this app. I hope to talk with you guys again soon. Thank you so much.

TankMatez
United States
Over 1 year using the app