Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

September 6, 2022

We've been using Postscript for about 2 years now and it's a great affordable SMS service for small businesses. Compared to other SMS marketing services out there (Attentive and the like) that charge 10x or more, we feel that Postscript provides 90% of the functionality of these other large providers. Over time PS has improved their services (e.g. Flows) that now I feel it's likely just as good for a fraction of the cost. Highly recommend PS if you're a small biz getting into SMS marketing or even if you're a larger one that's more established that needs to get up and running ASAP>

Doppeltree
United States
Over 1 year using the app
June 12, 2020

If you like having great support, postscript is def the go to app for SMS! Any questions I have literally get answered within 5 minutes.

Cartoonimated
United States
Over 1 year using the app
June 7, 2021

Morgen was so beyond helpful with every question I had! She sent over step by step video tutorials to walk me through each step without any confusion. Thank you again for the help and great app!!

that fcking feminist
United States
Over 1 year using the app
June 3, 2020

The best app for running text campaigns, without a doubt. Easy interface, very responsive support team, and lots of great features. I'd recommend to anyone.

Type2Diet
United States
Over 1 year using the app
March 10, 2022

We migrated to Postscript in January and are very happy. The migration was seamless, the team is great, and the software is very user friendly.

Jennifer Zeuner Jewelry
United States
Over 1 year using the app
June 30, 2020

Super user friendly, and I greatly appreciate the tech support that seems to answer within ~2 minutes no matter what time it is. It's really helpful as we learn how to best use this platform and much easier to get in touch with than other platforms we have.

ADAY
United States
Over 1 year using the app
November 23, 2021

I had (still have) an amazing experience. Great team to work with! The support team is always available which is a plus.

Be Wozo
United States
Over 1 year using the app
July 7, 2021

So far so good, still learning how to use it. Had a question and was able to speak with someone in minutes. Kyler was great and really helpful. Thanks!

Jax and Ollie
United States
Over 1 year using the app
August 10, 2020

Been using them for over a year and pretty happy. They have given a lot of personalized support and consulting, which is a must for a brand like us with a lean team and no dedicated role for this. Feel like more of a partnership than a "number" like you do with some of the bigger platforms out there.

Snow Teeth Whitening
United States
Over 1 year using the app
June 7, 2019

Abandoned cart campaign had instant benefits and the support has been great so far. Looking forward to seeing more features as they come!

hideAWAY
Australia
Over 1 year using the app