Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

March 1, 2022

Great customer service and great application.
I really liked the keywords and flows, easy and simple to make extra revenue on the backend.

simplysaltedrecipes
United States
Almost 2 years using the app
February 3, 2021

LOVE this app so far the customer support is amazing. So far very impressed! Hoping to make this my main sms tool.

AmourPrints
United States
Almost 2 years using the app
January 19, 2022

Thanks to Porshai for her fast response and kindness she sent a very helpful article on the item i was needing

Partsology
United States
Almost 2 years using the app
July 8, 2022

The customer service is unmatched. I came at Kyler with so many different questions in rapid fire. She answered everything patiently and made some very helpful suggestions

Be Maraki
United States
Almost 2 years using the app
July 10, 2020

Shannon at Postscript is legitimately the best. The customer support is unparalleled! She literally stopped her dinner to help me and got the whole team online to fix a bug in the app. They genuinely care about customer success and I would recommend Postscript to anyone looking to take advantage of SMS!

Boma Jewelry
United States
Almost 2 years using the app
August 10, 2022

Faith was my customer service team expert and did an excellent job in assisting with my urgent matter. Greatly appreciate it!

AfroSteamCaps
United States
Almost 2 years using the app
May 22, 2020

Support is awesome, helped me step by step.

Zac even set up some automation for me.

Then explained them.

SimpliNano
United States
Almost 2 years using the app
June 23, 2021

Sylvia is AMAZING ! She was so sweet and informative and answered all my questions swiftly ! She dropped some Postscript gems on me as well ! Thank you so much seriously Sylvia !

xoxoFlipsHair Boutique
United States
Almost 2 years using the app
May 28, 2020

I've been using it for a month now. Customer support has been there all through my setup. Support staff is friendly and helpful. Really easy to get started. Integrates easily with Klaviyo and AfterShip.

JacqueMgidoCosmetics
United States
Almost 2 years using the app
March 2, 2023

Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.

Henkaa
Canada
Almost 2 years using the app