Reviews (1,887)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.
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Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.
Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!
Great support team! Very helpful while keeping things entertaining! They were also very quick with their responses!
I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!
Great app! Awesome features compared to some of the other SMS/MMS platforms out there.
The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season.
Definitely 11/10!
We just got started with Postscript and the team has been beyond supportive and helpful. We are big believers in human connection and Postscript goes above and beyond. The customer service (shoutout to Shannon and Sean), replies in seconds and the founders are never above hopping on a call to troubleshoot an issue. SO excited to be working with this team!
Support is top notch. Their team is "Johhny on the Spot" responsive. It integrates well with other platforms and is extremely versatile. It is a must have for any shopify store trying to take their marketing and engagement to the next level. Happy to have found them for getting text reminders to my customers!
So far so good, the app does what it says. Also, they do have amazing support, they have live support chat not one of chats that actually send an email that is responded to in a nonspecific amount of time. We will continue to build out the app with the help of their support team, the integrations are also perfect for us. Out CS team can answer texts from their Zendesk account.
Platform is great and userability is amazing. Really customisable and easy to use! Customer service is great as well (Zev) dealt with an issue for us and it was resolved within minutes. Really friendly and professional!
The app has been working great for my store. It has created business that I would have never gotten. The staff has been so helpful! Any questions I have they are alwasy prompt and have the answer. Thanks so much for this great app!