Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

June 23, 2020

Super helpful and quick support. Every time I've used the chat function, I've had great response. Thanks Zev!

ettitude
Australia
Over 4 years using the app
August 12, 2020

I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!

Stilettoskop - "Where The Pretty Girls Shop"
United States
Over 4 years using the app
July 27, 2020

The app has been working great for my store. It has created business that I would have never gotten. The staff has been so helpful! Any questions I have they are alwasy prompt and have the answer. Thanks so much for this great app!

Trendy
United States
Over 4 years using the app
October 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
United States
Over 4 years using the app
November 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Black Magic Supply
United States
Over 4 years using the app
September 15, 2020

I have only had this app two weeks and already have seen a very significant amount of signups and sales off of it. The team is very helpful as well! 10/10 recommended!

Soul Honey
United States
Over 4 years using the app
July 8, 2020

One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.

G&M Salon Apparel
United States
About 4 years using the app
July 28, 2020

I had a few questions on how to add my subscribers list. I was currently using another app and wanted to try Postscript. I stated a chat with Zev and he really helped me out. Quick responses and easy to follow steps. Can't wait to start using postscipt!

Lumily
United States
About 4 years using the app
July 23, 2020

This app is one of the easiest to use for SMS, the pop ups are pretty good and easy to set up. also A++++ customer service! Definitely recommend this for your shopify store.

Beach Babe Swimwear
United States
About 4 years using the app
Edited April 19, 2022

Omg! I've had Postscripts for almost two years! Rarely had an issue! I ran into something slight (that was apparently my fault) lol and they took care of it immediately and the follow up game is strong!!!

That T-Shirt Girl
United States
About 4 years using the app