Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 30, 2020

The app is very easy to use and effective. Revenue has been increasing every month. The customer service is also amazing. Highly recommended.

Elitist
United States
Over 1 year using the app
November 18, 2021

Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.

Backpacker's Pantry
United States
Over 1 year using the app
December 28, 2021

The Postscript team is helpful, creative and fun to work with. They are passionate about helping us grow our business, and grasped our customer segment right away. The Shopify integration is SIGNIFICANTLY better than Attentive or Emotive. If you are on Shopify, don't bother looking at the others, just use Postscript.

Slice Engineering
United States
Over 1 year using the app
November 11, 2021

This app is amazing! I love that it automatically sends my customers welcome messages and abandoned cart messages. Customer service is quick and great as well! Taylor helped when I had an issue and solved my problem right away.

Nariah's Necessities
United States
Over 1 year using the app
May 15, 2020

I'm fairly new to the app and generally have a lot of questions. The support team has been outstanding via chat. Super quick response time, they're kind, funny and knowledgable. This is the best SMS platform I have used as a business owner.

Celestial Bodiez Collective
United States
Over 1 year using the app
Edited December 17, 2020

So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!

Macoma Boutique
United States
Over 1 year using the app
May 13, 2020

I love this app and the people behind it! Their support team is the best I have encountered with a Shopify app. We are all new to the world of SMS marketing, and their onboarding team made it easy to understand best practices and get campaigns up and running fast. The interface is easy to use, and we are so happy with our experience.

Slumberkins
United States
Over 1 year using the app
Edited November 13, 2020

This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.

Sunshine State®
United States
Over 1 year using the app
July 20, 2020

App is so easy to use and the converting percentages are incredible. Not to mention the tech support is amazing!

Apothia
United States
Over 1 year using the app
May 7, 2021

I love using this app! it helps me reach more customer than ever! 100% impressed and will continue to use it! thank you so much!

Lone Fox & Co
United States
Over 1 year using the app