Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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This company had really fast customer service. I reached out and they immediately responded with answers to my questions. Thank you
Amazing app and customer service!! Highly recommend using them versus any competitor. They truly care about your business and take the time to learn about your needs to best help you grow.
We were looking at other SMS options and are glad to have come across Postscripts. Easy Set Up. Helpful and fast support from the start. Very reasonably priced.
Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.
Hands down the best SMS platform. Responsive CS live chat, tons of features, what more can you ask for.
We have been using postscript for the past 3 months and have see a huge increase in recovering abandon carts. The postscript team has been awesome!! It's a US based team with supper quick response. They also have given us a lot of suggestion on implementing new strategies that really work.
I am brand new to the app but so far I am loving how easy it is to learn and implement - the customer service has been so helpful (thanks Bre!) from the beginning with quick responses, detailed answers, and overall super kind!
Just started using the app but the customer service is GREAT! Quick and easy and they are able to help with automations.
I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.
Postscript is one of our highest ROI marketing channels. It's a no brainer for Shopify stores, especially ones selling high value products. We use it to send abandoned carts along with some occasional promotions and the return is very high.