Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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We were looking at other SMS options and are glad to have come across Postscripts. Easy Set Up. Helpful and fast support from the start. Very reasonably priced.
Porshai was my customer support and she patiently and professionally answered my 400 questions. great service.
Hands down the best SMS platform. Responsive CS live chat, tons of features, what more can you ask for.
I am brand new to the app but so far I am loving how easy it is to learn and implement - the customer service has been so helpful (thanks Bre!) from the beginning with quick responses, detailed answers, and overall super kind!
Just started using the app but the customer service is GREAT! Quick and easy and they are able to help with automations.
I've been a Postscript customer for some time and have thoroughly enjoyed the tool! Oh and the customer service team has been great, shout out to Taylor.
Postscript is one of our highest ROI marketing channels. It's a no brainer for Shopify stores, especially ones selling high value products. We use it to send abandoned carts along with some occasional promotions and the return is very high.
Postscript is one of the best investments I have made for my business to date. After struggling with average email open rates, I sought a more effective way to engage with my customers. With Postscript's easy-to-use tools, I quickly grew my list and converted engaged visitors into buyers. Postscript also helps my brand deliver personalized service. Customers can make inquiries, reach out for support, or reply to text messages at their convenience. Lastly, I cannot say enough about the support team at Postscript. The Postscript team is genuinely passionate about the success of their clients. I appreciate the empathy and care from my lovely Account Manager, Ally, and my outstanding Customer Success Manager, Travis. Travis' in-depth knowledge and diligent guidance have helped me implement best practices, exceed my goals, and grow my average ROI to over 60x. If you are a founder like me and seek the best app to help you exceed your marketing goals and grow your business, Postscript is for you.
This is an excellent service. The support staff is great and responds to your concerns immediately.
Postscript is the best app out there. Flows & automations are top nodge and their customer service is the best. One of their customer reps- Shannon- has been particularly instrumental in helping us set up our text marketing/CX strategy. Would recommend this app to any fellow startup or larger business!