Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 14, 2020

This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!

JB Boutique
United States
Over 1 year using the app
August 9, 2020

just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!

Fingaz Beauty
United States
Over 1 year using the app
December 19, 2020

The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.

Apple Girl Boutique
United States
Over 1 year using the app
February 3, 2021

I definitely enjoy using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!

KYW Expressions
United States
Over 1 year using the app
June 21, 2021

Morgen was so helpful and responsive and went above and beyond to make sure she answered all of my questions!

Kate+Gray Boutique
United States
Over 1 year using the app
Edited October 12, 2021

Customer Support has been very helpful. Porshai was quick to find a workaround for a problem I've been having. Thanks so much!

Elizabeth Grant Skin Care
Canada
Over 1 year using the app
April 7, 2022

Porshai was very helpful! I enjoy using this app. I would recommend it to other small business owners.

Everything Mahogany Boutique
United States
Over 1 year using the app
September 3, 2021

Postscript is a great SMS platform. We recently switch and are very happy with the results so far. There are a couple of features I would like to see in the future, but it's great for a smaller brand looking to grow SMS.

Après
United States
Over 1 year using the app
October 1, 2020

Shannon is the best and so helpful with any hurdles I faced. Love working with such a capable and easy-to-communicate-with team! :)

mintMONGOOSE Jewelry Subscription
United States
Over 1 year using the app
November 30, 2021

Not gonna lie its a bit pricey if you don't understand how to properly send your messages! Sherrod helped me to understand where I was going wrong in eating up my credits! Thanks Sherrod!

VSlay
United States
Over 1 year using the app