Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.
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Great app. Customer service is the best. They are very supportive and always there to help when I encountered problems.
I love Postscript! It is easy to use and my customer's have loved it. The customer support is awesome too!
The app is very easy to use and effective. Revenue has been increasing every month. The customer service is also amazing. Highly recommended.
Super great APP with super responsive customer service! Michael is awesome! Postscript has been a great SMS platform for our company so far.
The Postscript team is helpful, creative and fun to work with. They are passionate about helping us grow our business, and grasped our customer segment right away. The Shopify integration is SIGNIFICANTLY better than Attentive or Emotive. If you are on Shopify, don't bother looking at the others, just use Postscript.
This app is amazing! I love that it automatically sends my customers welcome messages and abandoned cart messages. Customer service is quick and great as well! Taylor helped when I had an issue and solved my problem right away.
I'm fairly new to the app and generally have a lot of questions. The support team has been outstanding via chat. Super quick response time, they're kind, funny and knowledgable. This is the best SMS platform I have used as a business owner.
So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive! So far we are enjoying the app! It is user friendly and chat support was super helpful and very responsive!
I love this app and the people behind it! Their support team is the best I have encountered with a Shopify app. We are all new to the world of SMS marketing, and their onboarding team made it easy to understand best practices and get campaigns up and running fast. The interface is easy to use, and we are so happy with our experience.
This was an easy way to get set up with text messaging our customers. The customer service via chat was very helpful! Very impressed.