Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
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I had some issues with activation for my automations so I messaged support for help. It was 12:30 am EST and I was't expecting a response however they knew the issue that I was having and solved it promptly! Great customer support!
Hands down the absolute best SMS app out there. From the very start they make sure you store is updated to be fully, legally compliant for SMS (A HUGE DEAL) and they have the best CS out there. Quick to respond, offer help and suggestions and overall every 30 days this PASSIVELY generates an additional 15-20k for our store... just from abandoned cart SMS reminders! If you are sleeping on SMS, stop and sign up with these guys now, you won't regret it!
I recently started using Postscript and I love it! It has all the features you need to send a successful text campaign. Plus getting help is easy if you need it. They respond quickly and are very helpful!
We've trusted Postscript for over a year & love it more each day! Their dashboard is very easy to use even for managing multiple Shopify stores. Not to mention how nice & helpful everyone you interact with is Special shout out to Travis Y (our CSM) for always walking us through advanced questions while making us laugh, Bryan D for the coolest campaign ideas (& texting me when my favorite sub is on sale), Ally R for making sure we're running smooth, Jeffrey T & Alex Beller for helping us out since Day 1 Highly recommend!
Great Customer support. Quick responses to all of my questions. I highly recommend this App. Great return on spend.
Awesome Customer service. Easy to use app. Rachel quickly helped me with my concerns. Thank you for your great customer service.
This has been the best app I have used! The customer service is extraordinary, the set up is easy to use and I am so happy I installed!
just signed up. had a question and they answered promptly! During our chat I ended up getting a sale for 2 items. I cant wait to really sit down and learn this app!
The Postscript App allowed me to quickly build my text messaging program and my customers love being able to get a discount just for signing up! I can also tell immediately after sending out a message what traffic I have from it on my Shopify store.
I definitely enjoy using this app. The flow is seamless and support is very quick and accurate with explaining how to operate it!