Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited January 22, 2021

Love it so far customer support has been very helpful and efficient I appreciate the help. Thank you sylvia was a great help thanks

Pillow Talk Coaching
United States
Over 1 year using the app
November 28, 2019

Guys are working like crazy on uploading my client list on their busiest day of the year. 10/10 for the service, 10/10 for their AMAZING app and contribution to our BFCM weekend.

Outgo
Canada
Over 1 year using the app
September 28, 2020

Great app, very easy to use and has all the features we needed for our SMS campaign. Customer support is very responsive and helped us with any questions/issues we had. Highly recommended!

The Oodie
Australia
Over 1 year using the app
May 12, 2020

This is my 3rd text service and so happy I was convinced to give it another try! It is SO simple to navigate and use, the analytics are clear and easily understood and my favorite part is the gif feature! Makes a HUGE difference. Ive already increased my plan! I highly recommend.

Dakota Flora Boutique
United States
Over 1 year using the app
November 19, 2020

HIGHLY Recommend. I am so pumped - I just downloaded & got started with this App after getting recommended by my ad agency. The past platform I was using was insanely overpriced, which did not allow me to be profitable. I am realizing that Postscripts is offering the same things plus more for a much more affordable price that makes sense and I wish I had known about them sooner! I am already beyond impressed with the service I have been provided by Shannon. She answered all my questions quickly & thoroughly in a personal way. I honestly cannot wait to get started with Postscripts and am going to be recommending this platform!

Gold Hinge Boutique
United States
Over 1 year using the app
October 13, 2020

This is a must-have app for e-commerce businesses! The conversation rate is through the roof and customers really like this app! The customer service is amazing! Easy setup!

Koils by Nature
United States
Over 1 year using the app
October 2, 2020

Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.❤️

Savage Hair Co.
United States
Over 1 year using the app
Edited October 13, 2020

I love the ease of use on this app and it's exceptionally great and fast customer support!! The pricing on the app really affordable compared to other apps.

EZLIGHTS
United States
Over 1 year using the app
Edited October 4, 2020

A really great customer service team! Had an issue that stopped us in our tracks and they solved it. On a Saturday at midnight. Shannon is super helpful too!

Almond Cow
United States
Over 1 year using the app
November 30, 2020

So many good things about this company.
1. SMS in ecom just works (in general), it's a no-brainer.
2. They have super customizable campaigns & segments available.
3. The customer service is seriously Second-to-none. You won't regret it!

TempleTape.com
United States
Over 1 year using the app