Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

October 1, 2020

Shannon is the best and so helpful with any hurdles I faced. Love working with such a capable and easy-to-communicate-with team! :)

mintMONGOOSE Jewelry Subscription
United States
Over 1 year using the app
November 30, 2021

Not gonna lie its a bit pricey if you don't understand how to properly send your messages! Sherrod helped me to understand where I was going wrong in eating up my credits! Thanks Sherrod!

VSlay
United States
Over 1 year using the app
August 7, 2019

Great app, easy to set up and integrate with klaviyo, recharge, and other apps we have already. Highly recommend giving it a try -- we started with much more expensive options but this was better priced and has many more automations.

DIABETIC SOCK CLUB
United States
Over 1 year using the app
November 2, 2020

Great app, it has immensely helped with sales overall. The support is fantastic and they respond very quickly. No problems here other than it can be expensive, but it pays for itself quick.

Gorilla Mind
United States
Over 1 year using the app
September 4, 2020

Best SMS app out there... I can not suggest this app enough.

Unbelievable functionality and integration, advanced segmentation and most importantly, great customer support.

Pair this with the Messenger Mastermind Podcast and make yourself millions.

You're welcome in advance.

Constantly Varied Gear
United States
Over 1 year using the app
November 29, 2021

Postscript is very easy to use and it helps us achieve awesome ROI. Customer service is very good too, thanks to Kyler!

Good Protein
Canada
Over 1 year using the app
December 3, 2021

My fave SMS service! I've used others before but I love how user friendly Postscripts is and how attentive their customer service is as well! Meg you're the best <3

Ana Does Nailz
United States
Over 1 year using the app
March 15, 2023

Best SMS app + team on this planet and definitely in the Shopify ecosystem - could not recommend Postscript highly enough to other customers on Shopify! SMS really is one of the most critical channels if you want to grow and retain your customer base in Ecommerce right now

MindFit Co.
United States
Over 1 year using the app
January 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

LASHED BY BOSS
United States
Over 1 year using the app
July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Custom Envy
United States
Over 1 year using the app