Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

March 15, 2023

Best SMS app + team on this planet and definitely in the Shopify ecosystem - could not recommend Postscript highly enough to other customers on Shopify! SMS really is one of the most critical channels if you want to grow and retain your customer base in Ecommerce right now

MindFit Co.
United States
Over 1 year using the app
January 30, 2023

RACHEL HELPED ME THRU A TOUGH PACK AND FIXED EVERTYHING ON MY POP UP SHE IS THE BEST.... GIVE HER HER RAISE AND TREAT HER TO A GREAT MEAL :)

LASHED BY BOSS
United States
Over 1 year using the app
July 2, 2020

Super easy to use, great support, great ROI. Took me an hour to get the basics setup and we starting getting additional revenue right away. Highly recommend. A+

Custom Envy
United States
Over 1 year using the app
February 18, 2021

Can I give more than 5 stars?!!! Shannon was absolutely amazing! She was so patient and kind and helped me to set up my Klaviyo integrations and even offered some other recommendations. Customer service has always been so important to me and this was exceptional! I would definitely recommend Postscript Lynette

Crowned By Jelani
United States
Over 1 year using the app
Edited January 22, 2021

Love it so far customer support has been very helpful and efficient I appreciate the help. Thank you sylvia was a great help thanks

Pillow Talk Coaching
United States
Over 1 year using the app
November 28, 2019

Guys are working like crazy on uploading my client list on their busiest day of the year. 10/10 for the service, 10/10 for their AMAZING app and contribution to our BFCM weekend.

Outgo
Canada
Over 1 year using the app
September 28, 2020

Great app, very easy to use and has all the features we needed for our SMS campaign. Customer support is very responsive and helped us with any questions/issues we had. Highly recommended!

The Oodie
Australia
Over 1 year using the app
May 12, 2020

This is my 3rd text service and so happy I was convinced to give it another try! It is SO simple to navigate and use, the analytics are clear and easily understood and my favorite part is the gif feature! Makes a HUGE difference. Ive already increased my plan! I highly recommend.

Dakota Flora Boutique
United States
Over 1 year using the app
October 13, 2020

This is a must-have app for e-commerce businesses! The conversation rate is through the roof and customers really like this app! The customer service is amazing! Easy setup!

Koils by Nature
United States
Over 1 year using the app
October 2, 2020

Just started using post script and it has been great so far. The customer service team is amazing. Was having a small issue and they got right on it! Looking forward to purchasing the subscription.❤️

Savage Hair Co.
United States
Over 1 year using the app