Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
The postscript team have been super helpful and quick to respond when working through the SMS set up process for us at Ugly Drinks. The app itself integrates with our tech stack - recharge, klaviyo, gorgias amongst others. This has been amazingly helpful at getting it off the ground quickly. The help guidelines are super clear and informative on how to handle list growth and strategy, as well as the more technical side. Highly recommend! :)
Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.
S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.
I received assistance from Porshai which was very helpful. She was knowledgeable and customer service was great!
The Roi Postscript gives you is amazing and there customer service is the best! By far one of the best and easiest apps out there!
I'm still learning how to use Postscript most efficiently, but like it so far. Michael was SUPER quick to fix an issue I was having on the online chat feature, Thanks!!
Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!
Really response customer service who will help you incredibly quickly. If you're running into any issues, don't hesitate to chat them.
Excellent app! We just started using it and it has been GREAT! Easy to use, works well, and the customer service is excellent.
Awesome app for small business owners. Very easy to use and the customer service is top-notch. My customer prefer text marketing than email marketing and I had tried several SMS Marketing apps but this one is the best yet!