Reviews (1,971)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.
Refine
-
By rating
A really great customer service team! Had an issue that stopped us in our tracks and they solved it. On a Saturday at midnight. Shannon is super helpful too!
So many good things about this company.
1. SMS in ecom just works (in general), it's a no-brainer.
2. They have super customizable campaigns & segments available.
3. The customer service is seriously Second-to-none. You won't regret it!
The support team was super fast and helpful. Sandy was amazing and went above what was asked. I truly didn't know that a tech company was this helpful. Thank You!
Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!
I just started using this app for my subscribers and I love everything about it so far. I have been help on the chatting by two most understanding team “you guys rock”
AMAZING CUSTOMER SERVICE and prompt to the point answers. I absolutely enjoy the app so far. Would definitely recommend
Postscript has been amazing to my team and me! Mike was super helpful to get us started! Kara has been amazing about meeting the company's specific needs, answering any questions we have, and helping us get the most out of this app that we can!! Not to mention their support team is fantastic! Bre messaged me back almost as soon as I put my request in AND helped me get everything I needed in minutes! 10/10 would recommend!
So far so good! I was looking for a full service SMS system and this is it! They have all of the SMS marketing tools already built in and the interface is clean and easy to use. The conversion rate for the various settings, like for when customers first subscribe has been pretty darn good so far too! Also, I used a different platform before and they did not have half these features and charged way more! I can't wait to start sending out campaigns!
Had some double numbers come in and Sylvia got everything sorted right away. She provided 3 solutions that would be effective, and let us know different ways she could help on the back end. Great customer service!
Amazing customer support, helped me along every step of the way to getting the problem solved! Meg was an amazing help!