Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.
User friendly and superior to what is currently available. There are a lot of features that will assist in growing your list and the support team is awesome! They even work on Sundays!
Not only have we been happy with the app, but their customer support team is also amazing! Shannon, who has patiently walked me through my millions of questions, is fantastic. I strongly encourage everyone to at least give it a try!
Sean and the team over at postscript really go ABOVE and BEYOND when it comes to customer service. Aside from the fact that the user interface in and of itself is the most well designed and user friendly SMS platform on the market, the team at postscript is seriously guaranteed to solve any problem that you may have. If you've thought about dabbling in SMS/MMS marketing, this is where you want to be. Postscript will be their to help and guide you from start to finish. Thanks again guys.
So far it has been amazing and I quickly saw an increase in sales utilizing the opt-in method! This is definitely going to be a game changer for my store and I can't wait to discover all the features.
Using SMS automations literally doubled our revenue overnight. We have customers texting us back, engaging with us, providing us feedback, etc. It's incredible - best app decisions we've made!
Good app for SMS and integrates well with many other tools. They lowered the price to make it more affordable and we use it to add five figures a month in sales to our store. Support is generally quick to respond and take care of any issues.
The customer service is fantastic! He helped me get everything set up through chat and was very helpful. Thanks Michael for all your help!
Launched my collection today and had an issue with a code. Went right to the chat for assistance and spoke to Kyler. Not only did she help me figure out what was going on, but she also provided me some super helpful links to learn how to use Postscript more effectively. A win win! Can't wait to see how much more impactful this app will be to my business!
I had an issue with my pop ups and Tyler fixed everything and explained how he did it! TRULY HEAVEN SENT for a new business owner like myself, to have someone take their time like that. THANK YOU TYLER!