Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting SMS subscriber bases, customer engagement, and sales. They praise its easy-to-use automation, segmentation, and campaign tools, along with effective live chat and onboarding support. The responsive customer service team is noted for efficiently resolving issues. Merchants appreciate the continuous updates and transparent pricing, crediting the app with significantly improving their marketing strategies and conversion rates.

February 2, 2021

Great app and Team. Support is so quick to respond and very helpful. Have very much enjoyed working with Steadman and the whole team. Their Shopify and Klaviyo integrations have made creating segments/campaigns on the fly easier than ever.

poshpeanut.com
United States
Over 1 year using the app
October 27, 2019

Very easy to use and so affordable. We're really impressed with Postscript and have been able to deepen our connection with our customers. Oh, and it has made us a bunch more money, so yeah. It's pretty awesome.

Ivy's Tea Co.
United States
Over 1 year using the app
October 23, 2020

The postscript team have been super helpful and quick to respond when working through the SMS set up process for us at Ugly Drinks. The app itself integrates with our tech stack - recharge, klaviyo, gorgias amongst others. This has been amazingly helpful at getting it off the ground quickly. The help guidelines are super clear and informative on how to handle list growth and strategy, as well as the more technical side. Highly recommend! :)

Ugly Drinks
United States
Over 1 year using the app
May 26, 2020

Great customer service! They are always willing to go above and beyond for you. Love this app! Their SMS flows make our program that much easier.

Shield Republic
United States
Over 1 year using the app
May 9, 2023

S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.

MUD\WTR
United States
Over 1 year using the app
March 29, 2022

I received assistance from Porshai which was very helpful. She was knowledgeable and customer service was great!

Divineboutique912
United States
Over 1 year using the app
November 19, 2018

The Roi Postscript gives you is amazing and there customer service is the best! By far one of the best and easiest apps out there!

Zamage
United States
Over 1 year using the app
Edited November 26, 2021

I'm still learning how to use Postscript most efficiently, but like it so far. Michael was SUPER quick to fix an issue I was having on the online chat feature, Thanks!!

Modern Cowgirl Boutique
United States
Over 1 year using the app
April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

Alonna's Legging Land
United States
Over 1 year using the app
November 27, 2020

Really response customer service who will help you incredibly quickly. If you're running into any issues, don't hesitate to chat them.

Honeybird Weighted Blankets
United States
Over 1 year using the app