Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

August 17, 2019

There are few apps in the Shopify ecosystem that would qualify as instant gamechangers, but this is one of them no doubt. Sean was so helpful in getting us set up and off to the races with SMS marketing, and we're just beginning to the rewards see its massive potential. Kudos to you guys for creating a Klaviyo-caliber platform for SMS

SomniFix
United States
Over 4 years using the app
May 21, 2020

My fellow NYer Zev was great! He helped me by adding additional automated messages to my subscribers campaign. I’m super new to this and truly appreciate the help. Thank you Zev stay safe

Vegan Hood
United States
Over 4 years using the app
May 14, 2020

Great way to stay connected with our customers! Easy to set up and runs by itself afterwards! Definitely recommend.

Prickly Polkadot Boutique
United States
Over 4 years using the app
October 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
United States
Over 4 years using the app
September 15, 2020

So far the app is very intuitive to use however what stands out is the customer service! Shannon is the bomb-diggity and basically helped me set up my automations from start to finish. I was able to get these up and running super-fast and she made it fun to get them done.

Dry Rub
United States
Over 4 years using the app
August 22, 2020

So far I am loving this app! It makes SMS marketing really easy to implement and understand. Everyone on the Postscript team that I've interacted with is incredibly helpful and kind!

Nomads Swimwear
United States
Over 4 years using the app
May 12, 2020

Postscript is easy to use and has in depth analytics and reporting. I love being able to send gifs and they provide excellent help if you need it! It’s increased our revenue and drives instant traffic to our site.

Soul Revival Boutique
United States
Over 4 years using the app
Edited November 15, 2021

We are happy customers of Postscript since 2019! It's one of our biggest marketing channels. We love SMS marketing because it's so easy & the ROI is huge! I've especially loved working with Tara our dedicated Postscript guru! We meet on a biweekly basis & it's been a huge help. Our SMS sales have significantly increased since working with Tara! It's been great :)

BeanGoods
United States
Over 4 years using the app
March 21, 2020

Postscript has been a great solution to quickly get set up with texting for our business. I checked out nearly every which way to do this from developing our own solution to the many other options that have recently come up and Postscript has remained the best option for our needs. They have great customer service, as well, and will help you troubleshoot just about any issue you come across. I would definitely recommend this app to anyone looking to test out texting in their business.

Eat Your Coffee
United States
Over 4 years using the app
November 10, 2021

I'm new to Postscript but can say their customer service and support has been really helpful! Their integration with Shopify makes it easier to quickly see various segments and user types versus downloading reports and manually sorting it out...

Black Magic Supply
United States
Over 4 years using the app