Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Really has been fantastic for our sales, communication with our customers and customer service has been great!
Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.
My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!
LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++
I've been using PostScript for a few months now, and I wish I got it sooner! My customers love being notified via text message & my sales have been up especially with the abandoned cart recovery. Also the customer service is amazing & I love the fact that I can send them a message and get support so quickly. If you are debating on whether you need to get this or not, DO IT! You won't regret it :)
Very quick response! I had a great time chatting with their customer support rep with PostScript. They did a great job without being intrusive. It also inspires me to implement a better workflow with our own customer service team to do a better job at delivering excellent customer experience!
This is an absolute amazing App. I highly recommend to anyone looking to grow their business. The results are great and even better is the customer service. You can actually talk a real person if you have questions and they are sooooo helpful. Again, thanks so much for this app. Great results from these campaigns. Namaste!
Customer Service (particularly Porshai) is excellent. App works great! Best marketing for my business.
Insane support from the online chat team member Sean who stayed up all night to get everything I wanted from Postscript up and running. Postscript enabled us to promote a number customers can text for support, rather than just email. We can then forward their response to Gorgias, which our support team then open, reply and close the ticket all in one place, which shoots the customer back a helpful text message. Great platform! Epic support. Highly recommend.
Nat
The customer service team & Shannon are freaking amazing! If you aren't using this app, YOU NEED TO! They answer right away and provide so much help! Plus, they are SUPER friendly! Best experience of my day!
Will ALWAYS continue to use them & refer my business owner friends!
THANKS SHANNON FOR SAVING MY DAY!