Reviews (1,971)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer service and user-friendly SMS marketing tools, including automation, segmentation, and customizable templates. These features have notably increased engagement and sales. The responsive live chat support and educational resources are also highly valued, along with useful integrations like back-in-stock alerts. Merchants report significant improvements in conversion rates and customer engagement, describing the app as transformative for their marketing strategies.

November 25, 2020

I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.

Wise Ape
United States
Over 4 years using the app
June 23, 2020

Super helpful and quick support. Every time I've used the chat function, I've had great response. Thanks Zev!

ettitude
Australia
Over 4 years using the app
November 21, 2019

LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.

Shop Getlashedla
United States
Over 4 years using the app
Edited December 17, 2020

Shannon on their Customer Support team is so helpful and was able to assist me with creating a new list to alert our subscribers of products we're discontinuing. Plus the recharge integration is a huge plus! Love the Postscript team!!!!

Kopari Beauty
United States
Over 4 years using the app
August 12, 2020

I used this app to increase sales and saw a increase during the first day. I was blown away with the text for abandoned cart that help generate sales! Cha Ching!

Stilettoskop - "Where The Pretty Girls Shop"
United States
Over 4 years using the app
June 15, 2020

Great support team! Very helpful while keeping things entertaining! They were also very quick with their responses!

The Ranch House
United States
Over 4 years using the app
July 27, 2020

The app has been working great for my store. It has created business that I would have never gotten. The staff has been so helpful! Any questions I have they are alwasy prompt and have the answer. Thanks so much for this great app!

Trendy
United States
Over 4 years using the app
May 21, 2020

My fellow NYer Zev was great! He helped me by adding additional automated messages to my subscribers campaign. I’m super new to this and truly appreciate the help. Thank you Zev stay safe

Vegan Hood
United States
Over 4 years using the app
May 14, 2020

Great way to stay connected with our customers! Easy to set up and runs by itself afterwards! Definitely recommend.

Prickly Polkadot Boutique
United States
Over 4 years using the app
October 22, 2021

Always available to help when I message them, very little wait - great team, very happy with them!
High recommend them to colleagues.

Belly Bandit
United States
Over 4 years using the app