Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 4, 2020

Totally happy with the app. We can now communicate with our customers more efficiently!

Plus the customer service is absolutely amazing!

Miche Beauty
United States
Over 1 year using the app
September 25, 2020

As a new business postscript customer service has been amazing and very helpful. I look forward to scaling my business and upgrading my plan with postscript.

Magnolia Engraved Gifts
United States
Over 1 year using the app
November 29, 2021

Amazing customer service. They helped us out with integrating multiple stores in the smoothest possible way. Best SMS Marketing app out there

Dingbats* Notebooks® - EU Store
United Kingdom
Over 1 year using the app
June 16, 2020

Incredible service. Incredible layout, and coding. Incredible return.
Love everything about it!

Jesus Loves You
United States
Over 1 year using the app
October 7, 2020

We love Postscript! The app is really easy to use to set up automations or to send campaigns. There are several great options for adding integrations to help build your SMS list. And Postscript's support is also super quick and helpful – which we have not found to be the case with other SMS providers! Would definitely recommend Postscript!

KMM & Co.
United States
Over 1 year using the app
Edited May 6, 2020

THIS APP IS A LIFE SAVER when it comes to marketing and reaching customers in a different way! Love this app! Would recommend this to any Shop!

Keep America American
United States
Over 1 year using the app
November 25, 2020

Customer Service was very responsive and helpful. The app works well, I haven't used it to its full capacity just yet but the things I have used have worked out very well.

Brianna London Hair Care
United States
Over 1 year using the app
October 16, 2020

I cannot speak highly enough of this app's features and the team. They have been absolutely fantastic from the start. We've recently had an issue with Shopify billing - the team has been extremely supportive and cooperative. you guys are the best!

Noble & Posh
United States
Over 1 year using the app
April 13, 2020

If I could give this company 8 out of 5 Stars… I so would! I have used a lot of Text Campaign Platforms and have tried dozens of Shopify apps to help optimize my store and I have to say, PostScript is one of the best companies | apps I have ever used for so many reasons but since I can’t write an entire book, I’ll just write a teaser instead.

First of all, IT WORKS & IT MAKES ME MONEY! First of all it does what it says it will do and I immediately saw a return on my money. Using Post Script has significantly increased my bottom line. Not too mention, the price point is very reasonable compared to other companies who offer a lot less.

Secondly, it is EASY TO USE. It is soooo easy to use. You do not have to be a genius nor completely app savvy. The platform is super easy to navigate and set up. I love analytics as they help me plan my next move and postscript analytics are super thorough.

Lastly, and so important to me is the AMAZING CUSTOMER SERVICE! There is nothing better than a company that actually responds to their clients in a completely timely fashion and really gives a damn. No matter how small or medium my question is, the Postscript team is always there to immediately fix it and their response time is so consistent and has not altered in all my years of utilizing them. Their entire team has been so helpful, I could not possibly ask for more if I tried.

Im obsessed.

RunwayCurls
United States
Over 1 year using the app
October 29, 2021

Awesome customer service! Super easy to use and one of the most organic ways to increase my sales. Thank you :)

Kallie & Co.
United States
Over 1 year using the app